Return is a scheme provided by respectivecompany directly under this policy in terms of which the option of replacementand/ or refund is offered by the respective company to you. All products listedunder a particular category may have the same returns policy.
|Lifestyle: Footwear||7 days||You may request for a refund within 7 days of delivery, so long as it isunworn, unwashed, without stains, undamaged and with all original tags &packaging intact otherwise it is not accepted.|
|Lifestyle: Footwear||30 days||You may request for a repair /replacement within 30 days of delivery, solong as it is unworn, unwashed, without stains, undamaged and with all originaltags & packaging intact.|
ReturnsPick-Up and Processing
In case of returns where you would likeitem(s) to be picked up from a different address, the address can only bechanged if pick-up service is available at the new address.
During pick-up, your product will be checkedfor the following conditions:
|Correct Product||IMEI/ name/ image/ brand/ serial number/ article number/ bar code shouldmatch and MRP tag should be undetached and clearly visible.|
|Complete Product||All in-the-box accessories (like laces, socks, tissuepaper, hang tagetc.), freebies and combos (if any) should be present.|
|Unused Product||The product should be unused, unwashed, unsoiled, without any stains andwith non-tampered quality check seals/ warranty seals (wherever applicable).|
|Undamaged Product||The product should be undamaged and without any scratches, dents, tearsor holes.|
|Undamaged Packaging||Product's original packaging/ box should be undamaged.|
The field executive may refuse to accept thereturn if any of the above conditions are not met.
For any products for which a refund is to begiven, the refund will be processed once the returned product has been receivedby the company.