Delivery Information
Shipping Information
We are committed to delivering your order accurately, in good condition, and always on time.
- Currently, each order may be shipped only to a single
destination address. If you wish to ship products to different addresses,
you shall need to place multiple orders.
- We make our best efforts to ship each item in your
order within 7 working days of the order. However in some cases, we may
take longer, up to 10 working days to ship the order
- We ship on all week days (Monday to Saturday),
excluding public holidays.
- To ensure that your order reaches you in the fastest
time and in good condition, we only ship through reputed courier
agencies.
- We make our best efforts to ship all items in your
order together.
- If you believe that the product is not in good
condition, or if the packaging is tampered with or damaged, before
accepting delivery of the goods, please refuse to take delivery of the
package, and call our Customer Care no (+91 9568881114) or mail us
at online@tsfshoes.com ,mentioning your order & sub-order
reference number. We shall make our best efforts to ensure that a
replacement delivery is made to you at the earliest.
- Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax RegulationsThe large majority of our orders are shipped within 7 working days of the order, and delivered in 3-5 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below:
| Destination | Shipping
Time (A) | Delivery
Time (B) |
| |
| Local | 2-3
working days | 1-2
working days | 5-6
working days | |
| Zonal | 3-5
working days | 5-6
working days | 8-10
working days | |
| National | 5-8
working days | 4-5
working days | 9-12
working days |
- *Note: In
the event we have to cancel any items in your order, if you have paid using a
credit card your credit card shall not be charged for the above cancelled
item(s). If you have paid using a debit card/netbanking, your bank shall be
instructed to refund the amount within 2 working days. However, the actual
credit to your account will depend on your banks processing time, which may be
7-15 days. If you do not receive a credit within this time, please check with
your bank and let us know if you face any issues with the same
- Note:
- For all products in our range Reverse shipping charges
shall apply. However, for some large, fragile or high value items,
special rates may be applicable.
- Shipping & Cod charges are typically
non-refundable, unless the product is returned due to a manufacturing
defect.
- If you want to cancel the item, then please do it
before dispatch, Once the product will dispatch then the order is not
cancelled.